Privacy Policy

Please read this Privacy Policy carefully before using our services. This Privacy Policy may be updated periodically, so please review it regularly to understand how we collect and protect your information.

By accessing the Knowledge Basket Platform, you agree to be bound by the terms of this Privacy Policy.

When using the Knowledge Basket Platform or providing your information, you consent to the collection and use of the disclosed information in accordance with this Privacy Policy, including the sharing of your information as described herein. If you do not agree, please refrain from using our Website.

Contents:

1. Collection of Personally Identifiable Information

2. Use of Personal Information

3. Sharing of Personal Information

4. Information Safety

5. Choice/Opt-Out

6. Grievance Redressal

1. Collection of Personally Identifiable Information:

1.1. We collect various types of information to enhance our services, including:

– Name

– Email Address

– IP address

– Device information

– Network information

– School/Institution details and location

– User-uploaded photos and IDs

– Demographic information such as postcode, preferences, and interests

– Any other personal information you provide in connection with booking a service, customer surveys, and offers.

1.2. When registering to create a profile on our Website and use our services, you may be asked to provide the following information: name, username, password, email address, specialty in which you practice or intend to practice, year of graduation or year of joining undergraduate program, and the name of your college or university. You may also choose to provide a profile picture.

1.3. We store your username, country, and specialty on an unencrypted server. Your password is cryptographically hashed, and your email address is encrypted. These elements are collectively referred to as your “Personal User Information.” We collect and store this information to administer your use of the Application.

1.4. You are responsible for maintaining the confidentiality of your Personal User Information, not allowing others to use it, and ensuring that the information you provide complies with our terms and conditions.

1.5. If you suspect any unauthorized use of your Personal User Information or any security breach, please notify us immediately. We are not liable for any harm arising from the theft, disclosure, or misuse of your Personal User Information.

1.6. Once we receive your personal information, you are no longer anonymous to us. We may use this information for internal research on demographics, interests, and behavior to better understand and serve our customers. This information is aggregated and analyzed.

1.7. You have the choice to provide or not provide personal information required to access our services. If you choose not to provide required information, we may be unable to provide you with certain services.

1.8. When browsing our Website, you can remain anonymous and refrain from revealing personal information. However, we may automatically track certain information based on your behavior on our Website, including URLs, browser information, and IP address.

1.9. We use cookies on certain pages of our Websites to analyze web page flow, measure promotional effectiveness, and enhance trust and safety. You can decline cookies if your browser permits, but this may limit your access to certain features. Third parties may also place cookies.

2. Use of Personal Information:

2.1. We use your personal information to provide, maintain, and improve our services, and to develop new features and offerings.

2.2. We may use your email address to send you notifications, updates, and promotional materials related to our services. You can choose to opt-out of receiving promotional emails.

2.3. We may use your information to respond to your inquiries, provide customer support, and address any issues you may have.

2.4. We may use your information for internal research, analysis, and reporting purposes to improve our services and user experience.

2.5. We may use your information to enforce our terms and conditions, protect our rights, and prevent fraudulent or illegal activities.

3. Sharing of Personal Information:

3.1. We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and customer support providers.

3.2. We may share your personal information with business partners, affiliates, or other trusted entities who work with us to provide or promote our services.

3.3. We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a legal process, or respond to a government request.

3.4. In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Information Safety:

4.1. We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4.2. We implement industry-standard security practices and use encryption techniques to safeguard your personal information.

4.3. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Choice/Opt-Out:

5.1. You have the right to opt-out of receiving promotional emails from us. You can do so by following the instructions provided in the email or by contacting us directly.

5.2. Please note that even if you opt-out of receiving promotional emails, we may still send you non-promotional messages related to your use of our services.

6. Grievance Redressal:

6.1. If you have any questions, concerns, or grievances regarding our Privacy Policy or th